Privacy Policy

Last updated: March 2026

Flourish Garden Care ("we", "our", or "us") operates the website flourishgardencare.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us through our online booking and contact forms.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use our website or book an appointment, we may collect the following personal information:

• Name
• Email address
• Phone number
• Address or service location
• Details about the gardening services you require
• Any other information you provide through our forms

We collect this information when you:

• Fill out a contact form
• Book an appointment
• Communicate with us via email or phone
• Interact with our website

2. Enquiry Form

When you submit our online enquiry form, the information you provide (such as your name, email address, phone number, and message) is used solely to respond to your enquiry and provide our services.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Schedule and manage appointments
• Provide gardening services
• Communicate with you about your booking
• Improve our website and services
• Comply with legal obligations

We only collect information that is necessary for providing our services.

4. Google Advertising and Analytics

Our website may use Google advertising services, including Google Ads and related tracking technologies.

These tools may use cookies or similar technologies to:

• Measure advertising performance
• Show relevant advertisements to users
• Understand how visitors interact with our website

Google may collect data such as your IP address, device information, and browsing behaviour.

You can learn more about how Google uses data here: https://policies.google.com/privacy

You can manage or opt out of personalised advertising via: https://adssettings.google.com

5. Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies help us:

• Understand website traffic
• Improve website performance
• Support advertising and analytics tools

When you first visit our website, you will be asked to provide consent for non-essential cookies via our cookie banner. You can change your preferences at any time.

For full details on the cookies we use, please see our Cookie Policy.

6. Data Sharing

We do not sell your personal information.

We may share your data with trusted third-party service providers where necessary to operate our business, such as:

• EmailJS (enquiry form delivery — processes your name, email, phone, and message to send us your enquiry)
• Google (advertising and analytics services)
• Website hosting providers

These providers only process your information to perform services on our behalf.

7. Data Retention

We only retain personal data for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal or regulatory obligations

When information is no longer required, it will be securely deleted.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict or object to certain processing
• Lodge a complaint with the Information Commissioner's Office (ICO)

If you wish to exercise any of these rights, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Flourish Garden Care
Email: mygardenquote@gmail.com
Website: flourishgardencare.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised "Last updated" date.